HomeF.A.Q.

F.A.Q.

Here will be the answers to those questions that we thought we had already explained - but perhaps only well enough for ourselves! Email us your questions at our technical desk.

Using Google Chrome?
If you're using chrome then our site works better with i.e. tab classic add in.

Watermarks
So, why have our images got watermarks on them, simply, I spend quite some time using photoshop elements making them look good, still other businesses copy them, they could have them free if they ask but no they prefer to purloin and rub out the watermark!

Shipping, carriage, p&p.
Post & packaging may seem high on small orders, we recommend that for value for money you delay placing your order until you perhaps need something else, perhaps some servicing item? We are working on a more efficient method of charging carriage, always ask us (best by 'phone) if you think the charge is wrong!

Carriage is not included in the price of goods and is only calculated and added after you have told the site which area or country you would like the goods sent to.

We do not offer free carriage because we think to do so would be dishonest and would mean putting up our prices.
At the end of the day the customer pays for everything - from the products to the directors own 2CVs!

VAT
All prices already include UK VAT (tax).

Left or right?
Left or right is always as if you are sat inside the car facing forwards!

Units of sale.
Parts are sold in single units (1) unless the product information tells you they are sold as a pair (2) or more.

Login.
If you change your email address in your account, your login (user name) remains as your original email address, not the new one.

VAT.
VAT is included in all our prices, VAT is removed from final total before we export out of the European community.

Export.
For export we use DPD, FedEx, UPS or DHL for parcels over 2kg and Royal Mail for items below 2kg.

Availability.
The 2cv is now out of production since 20 years, major manufacturers of motor components are not so interested to produce in small volume the parts they once produced in tens of thousands, so occasionally  we may have supply delays whilst we restock only with replacement parts of sufficient quality.